NTL Broadband?

[UKSexCash]

Hi All,

Anyone else use NTL's Broadband service?
Well on their website they're advertising a 1mb service for only £9.99... Apparently for "Brand New Customers Only"...

If you've been a customer for a while, give them a ring... ask for that package... You'll get the "Brand New Customers Only" statement muttered back at you half a dozen times, but eventually they'll give in.

Also, the "Free Speed Upgrades" that are supposed to be transparent... actually have to be Asked For... I asked the guy on the phone what speed we were on and he said 750k for £24.99 a month.

So I responded with "The Speed Upgrade... It's supposed to be transparent and just happen. That's what it says on your website..."

"Ahh... no... he said... well it does say that, but you've still actually got to ask for it."

After a little groaning and moaning... the response from NTL was...

"You're now on the £9.99 a month service for 12 months. Anything else I can do for you?"

So if you're using their service and find the 1mb service ample... give them a call pretty sharpish and save yourself a few quid a month. :guinness:

Abbycash

[SGS]

Is it capped? What is the upload speed (if you need it) ?

[matt]

I'd never touch NTL again, they have to have the worst customer service out of any company I've been in contact with.

[UKSexCash]

The £9.99 service is capped at 3Gb... I think the 2mb service is 30Gb... not sure what the upload speed is.

Cheers

Abbycash

[SGS]

The £9.99 service is capped at 3Gb... I think the 2mb service is 30Gb... not sure what the upload speed is.

Cheers

Abbycash

Do you need to use the upload?

[Bluey]

Hmmm I'm with NTL i will give them a bell and let you know how i get on. Fuck me ! them cunts squeeze just under £70.00 a month out of me for all their other crap ! movies, Sport, Music, Broadband and that's not including the phone bill another £40.00 Geezzzzzzz i could get another mortgage with what I'm paying

Cheers Bluey