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View Full Version : CCBill are having a fucking laugh


Geezer
01-04-06, 12:55 AM
I have been waiting to get my account approved with CCBill for quite some time now. I sent a copy of my passport and a CC statement, that I was told would be fine, then I was told my passport was accepted but not the CC statement. I said I could send a Birth Certificate but that wasn't good enough, they wanted another photo ID. I applied for a photo Driving License cos I only had a paper one and sent that off.

I was then told that my passport won't be accepted cos I had blacked out the passport number, even though I had been told it was accepted. I pointed out that I had also blacked out my driving license number due to identity theft.

I received an E-mail telling my account was approved and funds would be sent out on the next pay date.

I just got another E-mail telling me my account is back on hold because the numbers are blacked out, even though both still show my photo, my D.O.B, my place of birth and address.

It seems like their right hand doesn't know what their left hand is doing.

I got a fucking mortgage easier than I got accepted for a CCBill account, they don't seem to know what their own policy is, one mail says accepted and the next says no.

Sort it out CCBill, you might be a tad paranoid since the twin towers thing but for fuck sake. How about me feeling uncertain about giving you all my details so anyone can steal my identitiy????

Oh, by the way, any affiliates it won't affect you, you will still be paid as normal :)

Grisey
01-04-06, 01:38 AM
Ring them up man, if you send e-mails you get a different dipshit each time which will tell you different

Ccbill were conning me out of webmaster refferal $$$ it took me 49 e-mails before they admitted they were in the wrong. In the end they back tracked it all and i got my $$$.

ccbill_adam
01-04-06, 04:00 AM
Hey Geezer,

Feel free to contact me directly if you would like me to look into your situation.

Adam Kerwin
adamk@ccbill.com
279137836-icq
CCBill Client Support Supervisor

xcite-tv
01-04-06, 09:34 AM
A quick call sorts it all out
I had teething problems too but they dealt with them professionally and quickly

JT
01-04-06, 09:36 AM
Why did you block out your passporte ID anyway?

Joe A
01-04-06, 10:31 AM
Didn't I give you Corvetts ICQ #.. He is great at fixing probs at CCBill :)

Geezer
01-04-06, 11:41 AM
Why did you block out your passporte ID anyway?

It's something I have always done, they have all the relevent information and don't need the number.

Fuck me I used it to get a mortgage and they had no problem with it.

dvtimes
01-04-06, 01:19 PM
Hi

I found them easy going.

I posted my stuff as it was easer than faxing.

I guess they have to be carfull these days.

That said I do not think if i was ccbill i would give geezer an account. It just shows they have staderds by not alowing riff raff to join.

JT
01-04-06, 01:28 PM
That said I do not think if i was ccbill i would give geezer an account. It just shows they have staderds by not alowing riff raff to join.

:takethat:

Geezer
01-04-06, 02:18 PM
Hey Geezer,

Feel free to contact me directly if you would like me to look into your situation.

Adam Kerwin
adamk@ccbill.com
279137836-icq
CCBill Client Support Supervisor

OK I will try and catch you later, thanks