xcite-tv
11-30-05, 05:09 PM
Need to speak with my Bank HSBC 5 miles away
0845 local rate call.....
I pay a lot of money a month to have all business calls free but i have to pay to call my bank...
5 mins to determine i am who i say. have to input sort code, account number, date of birth, two numbers from passcode....Then give place of birth and Mothers maiden name..
Then have to listen to a menu of 9 things i dont need to speak with an operator IN FUCKING INDIA....with a medium grasp of English...
Who, guess what? Cant help, so needs to speak with my manager, 5 miles from me,, FROM INDIA ..No answer on all extensions so tells me to dial direct myself..Does she have the number as i am not worthy of the managers or branchs direct number. answer...NO she only has extension numbers..
so what do i have to do to resolve my problem..(to OK a transfer)
Call the 0845 number and start again...
So do i get in the car and drive the 5 miles and waste an hour (yes an hour to drive 10 miles and pop into bank as every fucker round here drives at 30mph MAX) of my time, which right now is valuable
or do i not bother and take the cash from a safe and just send it special delivery
Or do i stick hot rusty needles into my eyes as that sounds easier than dealing with HSB-fuckin-C
Fuck it give me a mask if i am going round there i am gonna make it worthwhile :onguard:
0845 local rate call.....
I pay a lot of money a month to have all business calls free but i have to pay to call my bank...
5 mins to determine i am who i say. have to input sort code, account number, date of birth, two numbers from passcode....Then give place of birth and Mothers maiden name..
Then have to listen to a menu of 9 things i dont need to speak with an operator IN FUCKING INDIA....with a medium grasp of English...
Who, guess what? Cant help, so needs to speak with my manager, 5 miles from me,, FROM INDIA ..No answer on all extensions so tells me to dial direct myself..Does she have the number as i am not worthy of the managers or branchs direct number. answer...NO she only has extension numbers..
so what do i have to do to resolve my problem..(to OK a transfer)
Call the 0845 number and start again...
So do i get in the car and drive the 5 miles and waste an hour (yes an hour to drive 10 miles and pop into bank as every fucker round here drives at 30mph MAX) of my time, which right now is valuable
or do i not bother and take the cash from a safe and just send it special delivery
Or do i stick hot rusty needles into my eyes as that sounds easier than dealing with HSB-fuckin-C
Fuck it give me a mask if i am going round there i am gonna make it worthwhile :onguard: