-HF
03-17-07, 02:53 PM
we have a service contract with a UK based company, running since August 2006. payments are done 4 times a year, always for 3 months in advance.
we had the invoice for August to September 2006. never got one for October to December, the next one we got was for Jan to March 2007.
sent several notices by fax and mail, which were all read and confirmed, that we still need to receive the invoice covering the 4th quarter of 2006. never happened though. this week i sent another mail, reminding them they still didn't send us that invoice and could they put it in the envelope with the upcoming April to June 2007 one. again read and confirmed, yet the envelope contained only the new invoice.
the service is running smoothly and i'm now at the point where i think fuck it, i told you at least once a month since last October. obviously i'm not releasing a single penny without an invoice, which i had them know as well.
when would you stop bothering telling them? i'd have thought 6 months worth of reminders are fair enough.
we had the invoice for August to September 2006. never got one for October to December, the next one we got was for Jan to March 2007.
sent several notices by fax and mail, which were all read and confirmed, that we still need to receive the invoice covering the 4th quarter of 2006. never happened though. this week i sent another mail, reminding them they still didn't send us that invoice and could they put it in the envelope with the upcoming April to June 2007 one. again read and confirmed, yet the envelope contained only the new invoice.
the service is running smoothly and i'm now at the point where i think fuck it, i told you at least once a month since last October. obviously i'm not releasing a single penny without an invoice, which i had them know as well.
when would you stop bothering telling them? i'd have thought 6 months worth of reminders are fair enough.